Effective Date: July 30, 2026
Hellyboo (“Hellyboo,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit hellyboo.com, purchase our products, subscribe to recurring deliveries, join our mailing list, contact us, or otherwise interact with our website and services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Information You Provide
When you place an order, create an account, subscribe to a product, join our mailing list, contact us, or otherwise interact with Hellyboo, you may provide information such as:
- Your name
- Email address
- Billing address
- Shipping address
- Order and purchase information
- Account login information
- Subscription preferences
- Communications you send to us
- Customer service requests
- Reviews, feedback, or survey responses
Payment Information
Payments may be processed by third-party payment processors. Hellyboo does not necessarily receive or store your complete credit or debit card number. Payment processors may collect and process your payment information according to their own privacy policies and security practices.
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect information such as:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Products viewed
- Items added to your cart
- Date and time of visits
- Approximate geographic location
- Website interactions
- Cookie and similar technology identifiers
2. How We Use Your Information
We may use personal information to:
- Process, fulfill, and deliver orders
- Manage product subscriptions and recurring purchases
- Process payments and refunds
- Send order confirmations, shipping updates, and service notices
- Create and manage customer accounts
- Respond to questions and customer service requests
- Communicate with you about our products and services
- Send marketing emails when you have subscribed or otherwise permitted us to do so
- Personalize your shopping experience
- Maintain shopping carts and website preferences
- Detect and prevent fraud, abuse, and unauthorized transactions
- Improve our products, website, advertising, and customer experience
- Perform analytics and measure website performance
- Enforce our policies and agreements
- Comply with applicable laws and legal obligations
3. Cookies and Similar Technologies
Hellyboo and its service providers may use cookies, pixels, tags, local storage, and similar technologies to operate and improve the website.
These technologies may help us:
- Keep items in your shopping cart
- Remember your preferences
- Maintain website security
- Understand how visitors use our website
- Measure marketing and advertising performance
- Improve website functionality
- Provide more relevant content and advertisements
You may be able to block or delete cookies through your browser settings. Disabling cookies may cause certain website features, including shopping-cart or checkout functions, to operate incorrectly.
Where required by law, we will request consent before using non-essential cookies.
4. Email Marketing
When you subscribe to our mailing list, we may send you product news, offers, educational content, and other promotional communications.
You may unsubscribe at any time by clicking the unsubscribe link included in a marketing email. You may also contact us at info@hellyboo.com.
Even after you unsubscribe from marketing messages, we may continue sending non-promotional communications relating to your purchases, subscriptions, account, customer service requests, or important policy updates.
5. How We Share Information
We may share personal information with third parties that help us operate our business, including:
- Website-hosting providers
- E-commerce platform providers
- Payment processors
- Shipping and fulfillment providers
- Email and marketing service providers
- Website analytics providers
- Advertising providers
- Fraud-prevention and security providers
- Customer-support providers
- Accountants, attorneys, consultants, and other professional advisers
These providers may access personal information only as reasonably necessary to perform services for us or as otherwise permitted by law.
We may also disclose information:
- To comply with a law, regulation, court order, subpoena, or legal process
- To protect the rights, safety, property, or security of Hellyboo, our customers, or others
- To investigate fraud, security incidents, or violations of our policies
- In connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction
- With your direction or consent
6. Sale and Sharing of Personal Information
Hellyboo does not sell personal information for money.
However, certain advertising or analytics technologies may be considered a “sale,” “sharing,” or use for targeted advertising under some state privacy laws.
Where applicable, you may request to opt out of the sale or sharing of your personal information or its use for targeted advertising by contacting us at info@hellyboo.com.
Please include “Privacy Request” in the subject line and describe the request you would like us to process.
7. Product Subscriptions
When you enroll in a recurring product subscription, we may retain information necessary to:
- Manage your subscription
- Process recurring payments
- Schedule product deliveries
- Communicate changes to your subscription
- Process cancellations, pauses, or modifications
- Prevent fraud and payment abuse
Payment details associated with recurring transactions may be securely stored by our payment processor rather than directly by Hellyboo.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
- Complete the purposes described in this Privacy Policy
- Maintain customer and transaction records
- Manage subscriptions
- Resolve disputes
- Prevent fraud
- Enforce agreements
- Meet tax, accounting, regulatory, and legal requirements
Retention periods may vary depending on the type of information and the reason it was collected.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, payment system, or electronic storage method is completely secure. We cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account or personal information has been compromised.
10. Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of personal information
- Request a portable copy of certain information
- Opt out of targeted advertising
- Opt out of the sale or sharing of personal information
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
- Appeal our response to a privacy request
- Receive equal service and pricing without unlawful discrimination for exercising your privacy rights
These rights may be subject to exceptions and verification requirements under applicable law.
To submit a request, email info@hellyboo.com with the subject line “Privacy Request.”
Please provide enough information for us to understand and verify your request. We may request additional information to confirm your identity and protect your account.
You may also use an authorized agent to submit a request where permitted by law. We may require proof that the agent is authorized to act on your behalf.
11. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act and related laws.
Depending on the applicability of those laws, California residents may request information about:
- Categories of personal information collected
- Sources from which personal information was collected
- Purposes for collecting, using, selling, or sharing personal information
- Categories of third parties receiving personal information
- Specific pieces of personal information collected
- Personal information sold, shared, or disclosed for business purposes
California residents may also have rights to request correction or deletion and to opt out of certain sales, sharing, or targeted advertising activities.
Hellyboo will not unlawfully discriminate against you for exercising an applicable privacy right.
12. International Visitors
If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.
Privacy and data-protection laws in those locations may differ from the laws in your country.
Where required, we will process personal information based on an appropriate legal basis, which may include:
- Performance of a contract
- Compliance with a legal obligation
- Our legitimate business interests
- Your consent
13. Children’s Privacy
Hellyboo’s website and products are not directed to children under 13 years of age.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us at info@hellyboo.com so we can review and, where appropriate, delete it.
Parents and guardians should supervise their children’s internet activity and purchases.
14. Third-Party Websites and Services
Our website may contain links to websites, social media platforms, payment providers, or other services operated by third parties.
We do not control and are not responsible for the privacy, security, content, or practices of third-party services. We encourage you to review their privacy policies before providing personal information.
15. Do Not Track Signals
Some browsers provide a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to every Do Not Track request.
Where required by applicable law, we may recognize supported browser-based opt-out preference signals.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, technology, service providers, or legal obligations.
When we make changes, we will update the “Effective Date” at the top of this policy. Material changes may also be communicated through the website or by other appropriate means.
Your continued use of the website after an updated Privacy Policy becomes effective means that the updated policy will apply to your future interactions with Hellyboo.
17. Contact Us
For questions, concerns, or privacy requests relating to this Privacy Policy, contact:
Hellyboo
Website: hellyboo.com
Email: info@hellyboo.com
