Terms and Conditions

Effective Date: July 30, 2026

Welcome to Hellyboo.

These Terms and Conditions (“Terms”) govern your access to and use of hellyboo.com, including any purchases, subscriptions, content, products, features, and services offered through the website.

Throughout these Terms, “Hellyboo,” “we,” “us,” and “our” refer to Hellyboo. “You” and “your” refer to any visitor, customer, subscriber, or other person using the website.

By accessing our website, placing an order, enrolling in a subscription, or using our services, you agree to these Terms. Do not use the website or purchase our products if you do not agree to them.

1. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to make a purchase through our website.

Anyone under the age of majority may use the website only with the involvement and permission of a parent or legal guardian.

By placing an order, you represent that:

• You are legally permitted to enter into a binding agreement.
• The information you provide is accurate and complete.
• You are authorized to use the selected payment method.
• Your purchase is for lawful purposes.

2. Website Use

You may use the website only for lawful, personal, and noncommercial purposes unless Hellyboo gives you written permission for another use.

You may not:

• Use the website for fraudulent, unlawful, or abusive activity.
• Attempt to gain unauthorized access to the website, customer accounts, servers, or systems.
• Introduce viruses, malicious code, bots, scrapers, or other harmful technology.
• Interfere with the operation, security, or performance of the website.
• Copy, reproduce, distribute, modify, or commercially exploit website content without permission.
• Submit false information, impersonate another person, or use another person’s payment information without authorization.
• Place orders for unauthorized resale or distribution.
• Circumvent purchasing limits, security controls, or promotional restrictions.
• Use automated systems to collect information from the website without written permission.

We may suspend or terminate access to the website if we reasonably believe these Terms have been violated.

3. Product Information

We make reasonable efforts to display accurate product descriptions, ingredients, photographs, colors, sizes, quantities, prices, and availability.

However:

• Product colors and packaging may appear differently depending on your device or screen.
• Packaging, ingredients, labels, and product appearance may change without advance notice.
• Images are provided for general illustration and may not reflect every product variation.
• Minor differences in natural products may occur between batches.
• Typographical, pricing, or product-description errors may occasionally occur.

We reserve the right to correct errors, update product information, or cancel an affected order.

You should review the product packaging, ingredient list, directions, warnings, and other information included with the product before use.

4. Personal-Care Product Disclaimer

Hellyboo products are personal-care and cosmetic products. Information provided on our website is for general informational and educational purposes only.

Our products and website content are not intended to:

• Diagnose, treat, cure, or prevent any disease or medical condition.
• Replace professional medical advice, diagnosis, or treatment.
• Guarantee hair growth, scalp improvement, or any particular result.
• Provide medical, dermatological, or pharmaceutical services.

Individual results may vary. Testimonials, reviews, photographs, and customer experiences do not guarantee that every customer will receive the same results.

Consult a qualified healthcare professional before using a product when you:

• Are pregnant or nursing.
• Have allergies, sensitive skin, or a scalp condition.
• Are receiving medical treatment.
• Are taking medications that may cause skin sensitivity.
• Have concerns about a product ingredient.
• Are purchasing a product for a child.

Stop using the product and seek appropriate medical advice if irritation, redness, swelling, discomfort, or another adverse reaction occurs.

5. Allergy and Patch-Test Notice

You are responsible for reviewing the ingredients before using a product.

We recommend performing a patch test before full use, particularly if you have sensitive skin, allergies, or have not previously used the product.

Do not use a product if you are allergic or sensitive to any listed ingredient. Hellyboo is not responsible for reactions caused by an allergy, sensitivity, improper use, failure to follow instructions, or use inconsistent with the product label.

6. Orders

Submitting an order is an offer to purchase products from Hellyboo. An automated confirmation does not necessarily mean that we have accepted the order.

We reserve the right to accept, reject, limit, or cancel an order for reasons including:

• Product unavailability.
• Pricing or description errors.
• Suspected fraud or unauthorized payment activity.
• Incorrect customer or shipping information.
• Violation of purchasing limits.
• Suspected unauthorized resale.
• Technical or inventory errors.
• A violation of these Terms.

If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method.

7. Prices and Payments

All prices are shown in the currency displayed during checkout. Prices may change without advance notice.

The total amount charged may include:

• Product costs.
• Shipping and handling charges.
• Sales tax.
• Other charges disclosed during checkout.

You agree to pay the complete amount displayed when your order is submitted.

By providing payment information, you represent that:

• The payment information is accurate.
• You are authorized to use the payment method.
• We and our payment processors may charge the applicable amount.
• Recurring charges may be processed when you enroll in a subscription.

Payments may be handled by third-party payment processors. Their separate terms and privacy practices may apply.

8. Discounts and Promotional Offers

Discount codes, promotional offers, gifts, and special pricing:

• May be subject to separate conditions.
• May have expiration dates.
• May be limited to certain products or customers.
• May not be combined unless expressly permitted.
• Have no cash value.
• May be canceled or modified where legally permitted.
• May be limited to one use per customer, household, email address, or order.

We may reject or cancel a promotion used through fraud, mistake, duplication, technical manipulation, or violation of its stated conditions.

9. Shipping and Delivery

Shipping estimates are estimates only and are not guaranteed unless expressly stated.

Delivery may be affected by factors outside our control, including:

• Carrier delays.
• Weather conditions.
• Holidays.
• Incorrect or incomplete addresses.
• Customs processing.
• Transportation disruptions.
• High order volumes.

You are responsible for providing a complete and accurate shipping address before submitting an order.

Once an order has been shipped, we may not be able to change or redirect it.

You should contact us promptly if tracking shows that a package was delivered but you cannot locate it. We may request documentation or require you to contact the shipping carrier.

We are not responsible for delays or delivery failures caused by an incorrect address provided by the customer.

10. Risk of Loss

To the extent permitted by applicable law, responsibility for an order transfers according to the shipping and delivery terms presented at checkout and the applicable carrier’s records.

Nothing in this section limits any rights you may have under applicable consumer-protection law.

11. Returns and Refunds

Purchases are governed by our Return and Refund Policy.

Return requests must be submitted within 7 calendar days of the confirmed delivery date.

To qualify for a return, the product must be:

• Unused.
• Unopened.
• In its original condition.
• In its original packaging.
• Accompanied by proof of purchase.

The product package, container, seal, box, label, and other packaging must not be damaged, opened, torn, crushed, stained, altered, or otherwise compromised.

Opened, used, damaged, or improperly packaged products are not eligible for return due to health, hygiene, and safety considerations.

Customers must contact info@hellyboo.com and receive return instructions before shipping an item back.

Additional requirements and exclusions are provided in our Return and Refund Policy, which is incorporated into these Terms by reference.

12. Damaged, Defective, or Incorrect Orders

You must inspect your order promptly after delivery.

Claims involving a damaged, leaking, defective, missing, or incorrect product must be submitted to info@hellyboo.com within 7 calendar days of delivery.

Your request should include:

• Your name.
• Order number.
• Delivery date.
• A description of the issue.
• Photographs of the product.
• Photographs of the packaging and shipping box.
• A photograph of the shipping label when requested.

We may offer a replacement, refund, store credit, or another appropriate resolution after reviewing the claim.

Do not discard the product or packaging until the claim has been resolved.

13. Subscriptions and Recurring Orders

Certain products may be available through a recurring subscription.

By enrolling in a subscription, you authorize Hellyboo and its payment processors to automatically charge your selected payment method at the price and frequency disclosed during enrollment until you cancel.

Before subscribing, you should review:

• The recurring price.
• Billing frequency.
• Shipping frequency.
• Applicable taxes and shipping charges.
• How to modify or cancel the subscription.

Subscription prices may change where legally permitted. When required, we will provide advance notice before a new price takes effect.

You are responsible for keeping your billing, payment, and shipping information current.

14. Subscription Cancellation

You may cancel a subscription using the cancellation method available through your account or by contacting info@hellyboo.com.

A cancellation must be completed before the next order is processed to prevent the next recurring charge.

Canceling a subscription stops future renewals but does not automatically cancel, refund, or recall an order that has already been processed or shipped.

Processed subscription orders remain subject to our Return and Refund Policy.

Subscription terms and cancellation instructions should be clearly presented when customers enroll. Federal consumer guidance emphasizes clear disclosure of recurring charges and a practical method for cancellation.

15. Account Registration

Some website features may allow or require you to create an account.

You are responsible for:

• Providing accurate account information.
• Keeping your password confidential.
• Restricting access to your account and devices.
• All activity conducted through your account.
• Notifying us promptly of suspected unauthorized access.

We may suspend or terminate an account that contains false information, presents a security risk, or violates these Terms.

16. Reviews and User Content

You may be permitted to submit reviews, photographs, comments, testimonials, or other content.

By submitting content, you represent that:

• You own the content or have permission to submit it.
• The content reflects your honest experience.
• The content is accurate and not misleading.
• The content does not violate another person’s rights.
• The content does not contain unlawful, abusive, defamatory, obscene, or malicious material.
• You have disclosed any compensation, free products, discount, employment, or other material connection when required.

You grant Hellyboo a nonexclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, publish, adapt, display, distribute, and promote submitted content in connection with our business, advertising, website, and social media, to the extent permitted by law.

We may remove or decline to publish content, but we are not obligated to monitor all user submissions.

17. Intellectual Property

The website and its contents, including the Hellyboo name, logos, product names, graphics, photographs, text, videos, designs, software, and layout, are owned by or licensed to Hellyboo and are protected by applicable intellectual-property laws.

No ownership rights are transferred to you through your use of the website.

You may not use Hellyboo intellectual property without prior written permission, except for limited personal use expressly permitted by law.

18. Third-Party Links and Services

The website may contain links to payment processors, social media platforms, shipping providers, or other third-party services.

We do not control third-party services and are not responsible for their:

• Content.
• Availability.
• Security.
• Products.
• Statements.
• Privacy practices.
• Terms and policies.

Your use of a third-party service is governed by that provider’s own terms.

19. Privacy

Our collection and use of personal information are described in our Privacy Policy.

By using the website, you acknowledge that you have reviewed the Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.

20. Electronic Communications

By using the website, creating an account, placing an order, or contacting us electronically, you consent to receive electronic communications related to your transactions and use of the website.

These communications may include:

• Order confirmations.
• Payment notices.
• Shipping updates.
• Subscription notices.
• Customer-support messages.
• Security alerts.
• Changes to policies or Terms.

Marketing messages are subject to the preferences and unsubscribe options described in our Privacy Policy.

21. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

Hellyboo does not guarantee that:

• The website will always be uninterrupted, secure, or error-free.
• Product information will always be free from minor errors.
• Every product will be suitable for every person.
• Products will produce a particular result.
• Website defects will always be corrected immediately.

Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, these exclusions apply only to the extent legally permitted.

Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded.

22. Limitation of Liability

To the fullest extent permitted by applicable law, Hellyboo and its owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from:

• Use of or inability to use the website.
• Product misuse.
• Failure to follow product instructions.
• Allergic reactions or sensitivities not caused by a legally actionable product defect.
• Unauthorized account access.
• Third-party services.
• Shipping delays outside our reasonable control.
• Loss of data, revenue, profits, or business opportunities.

Where permitted by law, Hellyboo’s total liability relating to a purchase will not exceed the amount paid for the product giving rise to the claim.

This limitation does not apply where prohibited by law or to liability that cannot lawfully be limited.

23. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Hellyboo and its owners, employees, contractors, affiliates, and service providers from claims, losses, liabilities, costs, and expenses arising from:

• Your violation of these Terms.
• Your unlawful or unauthorized use of the website.
• Your infringement of another person’s rights.
• Content you submit.
• Fraudulent or abusive conduct.
• Your misuse of a product.

24. Force Majeure

Hellyboo will not be responsible for a failure or delay caused by events reasonably beyond our control, including:

• Natural disasters.
• Severe weather.
• Fire or flood.
• War, terrorism, or civil unrest.
• Labor disputes.
• Government action.
• Public-health emergencies.
• Carrier or transportation disruptions.
• Utility, hosting, internet, or payment-system failures.
• Supply-chain interruptions.

25. Governing Law

These Terms will be governed by the laws of the state in which Hellyboo is legally registered, without regard to conflict-of-law principles.

Any mandatory consumer rights available under the laws of your place of residence remain unaffected.

26. Dispute Resolution and Venue

Before initiating formal legal proceedings, you agree to contact us at info@hellyboo.com and make a good-faith effort to resolve the dispute informally.

Unless applicable law requires otherwise, any court proceeding relating to these Terms, the website, or a purchase must be brought in a court with proper jurisdiction where Hellyboo is legally registered.

Hellyboo does not waive any right to seek urgent injunctive or equitable relief when necessary to protect its intellectual property, systems, customers, or legal rights.

27. Termination

We may suspend or terminate your website access, account, or ability to place orders when we reasonably believe that you:

• Violated these Terms.
• Engaged in fraud or abusive conduct.
• Created a security or payment risk.
• Misused discounts or promotions.
• Attempted unauthorized resale.
• Interfered with the website.

Sections that reasonably should survive termination, including intellectual-property provisions, disclaimers, liability limitations, indemnification, and dispute provisions, will remain effective.

28. Changes to These Terms

We may update these Terms periodically to reflect changes to our products, business practices, website, legal obligations, or services.

The revised Terms will be posted on the website with an updated effective date.

Changes will apply prospectively unless otherwise required by law. Your continued use of the website after revised Terms become effective constitutes acceptance of the updated Terms.

29. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions will continue in effect.

The affected provision will be enforced to the maximum extent legally permitted or modified only as necessary to make it enforceable.

30. No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision or any other provision later.

31. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, and any additional terms displayed during checkout, constitute the entire agreement between you and Hellyboo concerning your use of the website and purchases.

32. Contact Us

Questions about these Terms and Conditions may be sent to:

Hellyboo
Website: hellyboo.com
Email: info@hellyboo.com